PowerXL™ Air Fryer Grill Plus - Support PowerXL (2024)

Includes

Specifications

Warranty: 90-Day Money-Back Guarantee

Available at These Retailers:

• Walmart

Chemical Disclosure Statement link

California Residents – Click Here for Proposition 65 Warning

Use & Info

• PowerXL™ Air Fryer Grill Plus Instruction Book

• PowerXL™ Air Fryer Grill Plus Quick Start Guide

• PowerXL™ Air Fryer Grill Plus Recipe Book

How-To Videos

FAQS

How does the PowerXL™ Air Fryer Grill Plus help me eat healthier?
The PowerXL™ Air Fryer Grill Plus makes lower-calorie alternatives to your favorite foods by using air, not oil, to crisp and brown. Food air fried in the Air Fryer Grill has up to 80% fewer calories from fat vs. deep fat frying French fries.

Can I program my own cooking time and temperature settings?
You may manually program the cooking time and temperature based on the type of food you are cooking or personal preference. The Air Fryer Grill features 8 preset cooking settings that let you get great results every time: air fry, air fry/grill, grill, broil, pizza/bake, toast/bagel, and reheat.

What kinds of foods can I cook in the PowerXL™ Air Fryer Grill Plus?
The Air Fryer Grill lets you cook a variety of foods. You can air fry chicken; char-grill steaks, burgers, and veggies; make fall-off-the-bone ribs, and much more. The steam function locks in flavor, while the air fry function crisps the outside of your food.

What is the wattage?
1500W.

What is the capacity?
930 cubic inches.

Where can I find recipes for the PowerXL™ Air Fryer Grill Plus?
The PowerXL™ Air Fryer Grill Plus comes with a recipe book that includes color photos and easy-to-follow instructions that will help you make the most out of your appliance.

What accessories are included?
The Air Fryer Grill includes a grill plate, crisper tray, baking pan, drip tray, oven/pizza rack, and recipe book.

What is the time frame for the Money Back Guarantee?
The PowerXL™ Air Fryer Grill Plus is covered by a 90-Day Money-Back Guarantee. Some instruction manuals may state we offer a 60-Day Money-Back Guarantee, but this is incorrect. We apologize for the misprint.

Why does my new egg/muffin pan feel like it has a film on it?
The surface of the egg/muffin pan may initially have a slippery substance on it due to the manufacturing process. The manufacturing mold that the pan is made on uses a nonstick substance that may feel slippery. Wash the pan with soap and warm water and it will be ready to use.

Liquid is dripping from the back of the unit. Why? What can I do?
Sometimes when high moisture and/or high-fat foods are cooked the air circulation system can indirectly cause liquid to collect in the body in the unit. This may result in some drippings from the back of the unit. We recommend placing a rimmed baking pan or aluminum foil under the area to catch any drips.

Should I place the unit on the stovetop?
Do not place your appliance on a cooktop, even if the cooktop is cool because you could accidentally turn the cooktop on, causing a fire, and damaging the appliance, your cooktop, and your home.

Countertop Advice
Before using your new appliance on any countertop surface, check with your countertop manufacturer or installer for recommendations about using appliances on your surfaces. Some manufacturers and installers may recommend protecting your surface by placing a hot pad or trivet under the appliance for heat protection. Your manufacturer or installer may recommend that hot pans, pots, or electrical appliances should not be used directly on top of the countertop. If you are unsure, place a trivet or hot pad under the appliance before using it.

Will the appliance work with 220 voltage or convertor?
“The appliance will not work with a 220-volt power supply and should not be used with a converter. Using with a converter could damage the appliance, the converter, and the outlet. Using a converter will invalidate the guarantee and any protection plan policy.”

Guarantee

The PowerXL™ Air Fryer Grill is covered by a 90-day money-back guarantee. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. Proof of purchase is required. Refunds will include the purchase price, less processing, and handling. Follow the instructions in the Return Policy below to request a replacement or refund.

Replacement Guarantee Policy:
Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. In the event a replacement appliance is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. Empower Brands, LLC reserves the right to replace the appliance with one of equal or greater value.

Return Policy Updated July 2023:
If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). If the product was purchased in a retail store, use “RETAIL” as the RMA.
Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. You are responsible for the cost of returning the product. You can locate your order number at www.customerstatus.com. You can call customer service at 973-287-5106 or email empowercustomerservice@spectrumbrands.com for any additional questions. Pack the product carefully and include in the package a note with:

1. Your name
2. Mailing address
3. Phone number
4. Email address
5. Reason for the return
6. Proof of purchase or order number
7. Specify on the note whether you are requesting a refund or replacement. Write the RMA on the outside of the package

Send the product to the following return address:

PowerXL™ Air Fryer Grill
Vivitech/Fosdick Returns
15392 Cobalt St.
Sylmar, CA 91342

If the replacement or refund request has not been acknowledged after two weeks, please contact Customer Service at 973-287-5106. Refunds requested within the money-back guarantee timeframe will be issued to the payment method used at purchase if the item was purchased directly from Empower Brands, LLC. If the item was purchased from an authorized retailer, proof of purchase is required, and a check will be issued for the item and sales tax amount. Processing and handling fees are non-refundable.

Customer Care

Empower Brands, LLC is committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to email us at empowercustomerservice@spectrumbrands.com and we will respond as soon as possible.

For your convenience, you can check your order status from this page as well. Simply click www.customerstatus.com24/7, to view current order information, including shipment information.

Customer Service Hours:
Monday – Friday:9:00 AM – 8:00 PM EST
Saturday and Sunday:9:00 AM – 5:00 PM EST

Contact Us:
Phone Number: 973-287-5106