Microsoft 365 TLS Update: Impact on Ricoh Printers, MFPs, and Faxes - What You Need to Know (2025)

Ricoh users, brace yourselves for a potential disruption! Microsoft's upcoming update to TLS cipher suites in Microsoft 365 may render specific Ricoh devices incompatible with certain functions. But don't panic; we've got the details to help you navigate this change.

The Issue: Microsoft is enhancing encryption standards by updating TLS cipher suites, which will impact some Ricoh multi-function printers, printers, facsimiles, and production printers. This means that for devices not listed as supporting the new TLS cipher suites, several email-related functions will be affected.

Functions Affected:
- Sending emails via the scan function, internet fax, or directly to email addresses.
- On-demand and auto email notifications for machine status and error alerts.
- Mail to Print feature for sending error notifications.
- Receiving internet faxes and email notifications.

Ricoh's Response: If your Ricoh device is not listed as supporting the required TLS cipher suites, Ricoh recommends switching to alternative methods for these functions or using email services other than Exchange Online.

Supported Devices: Ricoh provides a comprehensive list of products that will continue to support the necessary TLS cipher suites, ensuring uninterrupted functionality. These include various color and monochrome multi-function printers, printers, and production printers.

Related Info: For those curious about Microsoft's Exchange Online basic authentication deprecation and OAuth2.0 authentication availability for Ricoh products, further details are available.

Contact: Ricoh encourages users to reach out to their local representatives or dealers for any queries regarding this transition.

And here's a twist: Ricoh's mission is to empower individuals to find fulfillment through work by transforming how people work. But will this update hinder or enhance that vision? Share your thoughts below!

Ricoh, a global leader in digital services and print solutions, continues to adapt to evolving technology landscapes, ensuring its products remain relevant and secure. This update is yet another step in that direction.

Microsoft 365 TLS Update: Impact on Ricoh Printers, MFPs, and Faxes - What You Need to Know (2025)
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